We are here to help
Questions about Ringee for iOS? Trouble with a call, a number, or your subscription? Our team replies fast — usually within a few hours.
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Email support
The fastest way to reach us. We typically reply within a few hours, Monday to Friday.
Report a bug
Ringee is open source. File issues, request features, or send a pull request on GitHub.
Privacy & data
Read how we collect, store, and protect your data, or request the deletion of your account.
Billing & credits
Refunds, invoices, credit top-ups, and subscription changes — email us and we will sort it out.
Frequently asked questions
Quick answers to the things people ask us most.
How do I make my first call?
Open Ringee, sign in with your account, then tap the Dialer tab. Enter a number in E.164 format (for example +14155552671) and tap the green call button. International calls connect instantly with crystal-clear HD voice.
How do callbacks work?
After every call you can schedule a callback for any time and date. Ringee tracks every callback under the Today tab and reminds you when it is due. You will never lose a lead again.
Can I import my contacts?
Yes. Go to the Contacts tab to add contacts manually, sync with your CRM, or import a CSV from the web dashboard at ringee.io.
My call quality is poor, what can I do?
Ringee uses WebRTC for voice. Make sure you are on a stable Wi-Fi or LTE/5G connection and grant microphone permission to the app. If problems persist, reach out to our support team at hello@ringee.io and include your device model and time of call.
How do I add credits or buy a phone number?
Open the Settings tab inside the app, then tap Billing. You can also manage credits, subscriptions, and purchased numbers from the web dashboard at ringee.io.
How do I delete my account?
Go to Settings → Account → Delete account. We will permanently remove your data within 30 days. You can also email hello@ringee.io and we will handle the deletion for you.
Is Ringee really open source?
Yes. The entire stack lives on GitHub at github.com/ringee-co and is self-hostable under the MIT license.
Still need help?
Send us a note. Include your account email, your device, and a short description of what is happening. We will take it from there.